A guide to Giselle’s privacy settings, data handling, security practices, and our commitment to information protection.

Giselle is developed and operated by ROUTE06, Inc., a company that has obtained ISO/IEC 27001:2013 (JIS Q 27001:2014) certification(IS 779274) for its Information Security Management System (ISMS). This means your data is protected not only by modern infrastructure and encryption standards but also by strict organizational policies that meet global compliance benchmarks.

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ISMS Certification

ROUTE06 is officially certified under the ISO/IEC 27001 standard by BSI Group Japan K.K.

  • Certification ID: IS 779274
  • Scope: Enterprise software provision, digital product design and development, DX consulting, and more
  • Date of Initial Certification: February 12, 2023

This certification demonstrates ROUTE06’s commitment to confidentiality, integrity, and availability of data. We continually monitor and improve our systems to maintain high standards of information security.

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Security Overview

Giselle benefits from ROUTE06’s ISMS-backed security infrastructure, including:

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Organizational Security

  • ISMS certification under ISO/IEC 27001:2013
  • Role-based access control for internal staff
  • Regular audits, internal self-assessments, and third-party penetration tests

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Administrative Measures

  • Confidentiality agreements and security training for employees
  • Defined procedures for incident reporting and escalation
  • Data protection roles clearly defined

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Technical Safeguards

  • TLS encryption in transit
  • Strict access controls and API rate limiting
  • Secure cloud infrastructure (AWS, Supabase, Vercel)

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Physical Safeguards

  • Secure facilities via our cloud providers
  • Hardware and device-level protection policies for remote-first teams

Submit requests via your account or by emailing support@giselles.ai.